Email activity represents a high percent of your companies’ communication, which has cost and resource implications. But do you know who is sending email or where they’re sending it? Do you know how many messages are being sent each day, week, and month, what percentage of your email activity is internal or external, what type of attachments are being circulated or when your email servers are at their busiest.
Did You Know?
- 30% to 40% of email use is not related to business (IDC Research).
- On average, people spend more than five minutes to process each message,corporate staff will use over four hours each day just on email"
- An increase in the volume of messages per user and in the size of those messages over the next 12 months could catch companies off guard and overload their network bandwidth and storage capacity.
It is advisable to track all email activity:
- To ensure it meets company standards, guidelines or policies
- To track email communication with customers, suppliers or clients
- To facilitate the costing of email time to your company
- To track size and type of attachments and domain names
- To track and analyse internal and external email
- To monitor network load (volume) as well as to collect data to make informed decisions
- To discover email intrusion from "spam" by reporting on received or sent email
Please call us to discuss the solutions available to help you achieve this.