Benefits

  • Telephone Support
  • On Site Hardware Support and Maintenance
  • Remote System Support and Maintenance
  • A pool of help desk analysts to cope with peaks of demand
  • Labour Inclusive
  • Proactive Monitoring and Maintenance
  • Next Day Onsite Response
  • Relationships with leading hardware and software manufacturers
  • Hardware Swap Out, Local Spares Holding
  • 4 or 8 hour contracted response
  • All our employees are CRB screened
  • Existing 24x365 Operation
  • Extended hours of service can be tailored to suit individual business requirements.
  • ISO9001 Accredited - International Quality Standard
  • ISO27001 Accredited - International Information Security Standard
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IT Support from Burnbank Systems

We specialise in providing proactive IT support for Ipswich, East Anglia and the UK. If you are a small -medium size company then you can outsource your IT support to Burnbank.

Our expertly trained team of engineers, have many years of IT experience allowing you to benefit from our knowledge and expertise at a fraction of the cost of employing your own IT support team and leaving you free to focus on your customers.

For most small to medium-sized businesses, the cost of recruiting the right level of skills and experience in-house is prohibitive. Employees with some IT knowledge are often required to muddle through managing the IT requirements where it is not perhaps their primary skill. This can result in employees being unable to focus on their main job, a collapse of the IT systems and despondent employees.

Although IT outsourcing is associated with large organisations, users from all sizes of business demand the highest level of service both from a technical and a support perspective. Providing this cost effectively with the right level of skilled staff internally can be very difficult.

We carry out a full evaluation of your current IT systems, enabling us to not only provide the best support and maintenance to suit your individual needs but also detailing in plain English any future issues that may potentially arise. This allows you to plan and budget for the future with no sudden surprises and allows us to provide you with a proactive level of support removing any potential problems before they arise and escalate.

We pride ourselves in exceptional customer support, completely removing your IT concerns and providing peace of mind that your IT systems are in the best possible hands.

 

  • © Burnbank : Systems 2010 | Burnbank Systems Ltd is a company registered in England and Wales with company number 5968184 VAT No: GB 896 2560 80

    Burnbank : Systems. 17 Sterling Complex, Farthing Road, Ipswich, Suffolk UK IP1 5AP | Telephone: +44 (0) 1473 - 417100 | Fax:+44 (0) 1473 - 417101

Burnbank Systems